Via remote servicing Gämmerler conducts commissionings using data glasses!
For Gämmerler the Corona crisis has caused a backlog in commissioning, particularly in the USA and China. But, also, in many other parts of the world scheduled services could not be carried out. Gämmerler evaluated the use of the effectiveness of data glasses a year ago. This has given our service team motivation and an innovative spirit allowing us to meet our customer’s expectations.”I am sure that with this industry leading innovation our first-class service has become even more attractive by the use of data glasses,” says Gämmerler’s Service Team-Manager Tobias Pichler.”The high challenges of a 24/7 life demand solutions which are state of the art. That is what our customers expect and what we strive to provide.” says Tobias Pichler.
The main application areas are including the following interactions.
- Remote-Assistance on customer-owned terminals Click – Connect – Communicate
- Handsfree Cooperation – virtual shoulder view by means of data glasses
- Immediate Knowledge Transfer – for an audiovisual communication
- Assisted Reality – workflow-management, work instructions, check lists, etc.
Our Customer service will be glad to give you more detailed information on Data Glasses
Your Gämmerler – Team